• We want you to love your purchase from Home & Leisure, but if you’re not completely satisfied, we’re here to help.

    Returns

    You may return most items within 30 days of receiving your order. Returned items must be unused, in their original packaging, and in a resellable condition.

    Certain products (such as personalised, perishable, or hygiene-sensitive items) may not be eligible for return unless faulty.

    How to Start a Return

    To initiate a return, please contact us at [insert email] with:

    • Your order number
    • Details of the item(s) you wish to return
    • Reason for return

    We will provide return instructions, including the return address.

    Return Shipping Costs

    • If an item is faulty or damaged, we will cover the return shipping costs.
    • If you are returning an item for any other reason, return shipping will be at your expense.

    Refunds

    Refunds are issued to the original payment method once your return is inspected and approved. Please allow 5–10 business days for the refund to show in your account.

    Exchanges

    If you need a different size, colour, or item, you may request an exchange when contacting us. Exchanges are subject to stock availability.